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Login Help

To ensure student privacy, School Loop will never ask for your password (and you shouldn't offer it) and will not provide login information for any student or parent account. If you have forgotten your login name and/or password, follow the steps below.

Step 1: Request a Temporary Password

1. Go to the School Loop login portal for your school. You should be able to find this on your school website.

2. Click the Forgot password? link.

3. Enter your login name and click Send. (Students may also user their school ID). If you only have one account, you will receive an email that includes your login name and temporary password.

If you don't remember your login name, you can also use your email address (and we will send you an email with the list of accounts we found using that email address for you to choose which account you want to reset).

Always check your Spam folder if you don't see the password reset email.

If you did not receive a password reset email, please contact School Loop Support and include the email address you use for your School Loop account and your school name.

Note: If login names and passwords are issued by your school, the Forgot Password? link will provide you with instructions about how your school handles password recovery. You will not receive a temporary password from School Loop. Please reach out to your school's Help Desk/Tech Support if you need further assistance.

Step 2: Seek Help from Your School

If Step 1 above does not work for whatever reason, the next step is to seek help from your school.

Students

Any teacher at your school can help you to login by looking up your Student Record page in School Loop. In the "Student Info" section, teachers will find your login name and a Help Login button that will allow the teacher or you to create a new password.

 

 

 

 

 

If your teacher is not familiar with this process, please point them to our Help Students Log In page.

Parents

You must contact the school directly for support. Please do not register for a new account because you forgot your password. In the long run this will cause more issues for you and it's unnecessary. You should be able to reset your password by providing the email address that you signed up for your School Loop account originally. If you don't remember the login name or email address, please send an email to help@schoolloop.com indicating you need to reset your password and provide your name, email address you use for your School Loop account (if known) and school name.

No Access before the first day of school

Some schools do not allow access to School Loop before the first day of school. If this is the case, you will either see a generic message stating that school has not started yet, or a customized message that the school has posted.

SchoolHasNotStarted.png

Login Help for Mobile App