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Frequently Asked Questions
Login Help

To ensure student privacy, School Loop will never ask for your password (and you shouldn't offer it) and will not provide login information for any student or parent account. If you have forgotten your login name and/or password, follow the steps below.

Step 1: Request a Temporary Password


1. Go to the School Loop login form for your school

2. Click the Forgot password? link.

3. Enter your login name and click Send. (Students may also user their school ID)

A temporary password will be emailed to you. 


Note: If you forgot your password and login name, you can enter your email address, but this will only work properly if you have only one account.

Note: If your school provides students with a login name and password for School Loop, the Forgot Password feature will not work. Please use the password recovery process outlined by your school.

Step 2: Seek Help from Your School

If Step 1 above does not work for whatever reason, you will need to seek help from your school.


Any teacher at your school can help you to login by looking up your Student Record page in School Loop. In the "Student Info" section, teachers will find your login name and a Help Login button that will allow the teacher or you to create a new password.


You must contact the school directly for support. Please do not register for a new account. In the long run this will cause more headaches for you.

No Access before the first day of school

Some schools do not allow access to School Loop before the first day of school. If this is the case, you will either see a generic message stating that school has not started yet, or a customized message that the school has posted. 

Full website version:


Mobile app: